Privacy Policy

Welcome to Meaning IQ ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website https://meaningiq.com (the "Site") and any related products, tools, or services (collectively, the "Service").

By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our Service. This may include:

a. Information You Provide Directly

• Account Information: If you create an account, we collect your name, email address, and password.
• Payment Information: If you make a purchase or subscribe to a paid plan, we process your payment via a secure third-party provider (e.g., Stripe). We do not store credit card numbers or payment details.
• Uploaded or Submitted Data: When you upload data or content (e.g., spreadsheets, text inputs, or prompts), we process it to deliver the Service. Your data remains your property.
• Communications: If you contact us for support or feedback, we may keep a record of that communication.

b. Information Collected Automatically

• Usage Data: We may collect anonymised data such as IP address, browser type, device information, and usage statistics (e.g., pages visited, features used) to help improve performance and security.
• Cookies and Tracking: We use cookies and similar technologies to maintain sessions, store preferences, and analyse site traffic.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service.
• Process transactions and send billing information.
• Respond to your questions and provide customer support.
• Monitor and analyse usage to enhance performance.
• Send service updates, product announcements, or marketing communications (you can opt out at any time).
• Ensure compliance with our Terms of Service and prevent misuse or fraud.

3. Data Retention

• Uploaded files and prompt results are stored temporarily to deliver the Service.
• Account information and transaction data are retained as long as your account is active or as required by law.
• You may request deletion of your data at any time by contacting us at privacy@meaningiq.com.

4. How We Share Information

We do not sell your personal information. We may share information only in the following cases:

• Service Providers: With trusted third parties who help us operate our Service (e.g., hosting providers, analytics, payment processors).
• Legal Requirements: When required by law or to protect our legal rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred under confidentiality terms.

5. Data Security

We use industry-standard security measures to protect your data, including HTTPS encryption and secure data storage. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights under applicable privacy laws (such as the GDPR or UK Data Protection Act), including:

• Accessing the personal data we hold about you.
• Requesting correction or deletion of your information.
• Withdrawing consent for marketing communications.
• Requesting data portability.

To exercise these rights, contact us at privacy@meaningiq.com.

7. International Transfers

If you access Meaning IQ from outside the United Kingdom, please note that your information may be transferred to and processed in countries where data protection laws may differ. We take steps to ensure your data is protected wherever it is processed.

8. Children's Privacy

Our Service is not intended for children under 16, and we do not knowingly collect data from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://meaningiq.com/privacy with a revised date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

📧 privacy@meaningiq.com